Get in touch with us or visit
us in our warehouse in Uster.
We are here for you!
Yoga Costa GmbH
Aathalstrasse 84
CH-8610 Uster
Our warehouse opening hours
Monday–Thursday
8.00–11.45 AM and
13.30–17.00 PM
Friday
8.00–11.45 AM and
13.30–16.00 PM
Service Hotline
+41 (0)43 455 99 55
Contact & Feedback
Do you have questions about a product or would you like to give feedback? We look forward to hearing from you.
Service Area
- FAQs
- Shipping Informations
- Payment Informations
Frequently Asked Questions (FAQs)
No, we do not have a shop where you can shop by yourself. However, if you would like to see or feel a product before you buy it, you are welcome to drop by our warehouse in Uster. We will be happy to advise you.
Collection is of course possible, we offer this option during the order process.
Our warehouse opening hours:
Monday–Thursday
8.00–11.45 AM and
13.30–17.00 PM
Friday
8.00–11.45 AM and
13.30–16.00 PM
Yes, we have all items in stock and they are available for immediate delivery. The only exceptions are books and a very small number of DVD's and CD's. These must be ordered by us first and your order will be dispatched with a delay of 2 - 6 days. If there is a longer delay in delivery or if an item is generally no longer available, we will inform you as soon as possible by E-Mail.
Delivery is by Swiss Post and takes 1 day (Priority) or 2 - 3 days (Economy), provided the order is received by 3.00 PM on working days (Monday to Friday). If we receive the order after 3.00 PM or on a weekend or public holiday, it will be dispatched on the following working day.
If you order via our online shop, you will immediately receive a confirmation E-Mail confirming your purchase. If you do not receive this E-Mail, please check your spam/junk folder first. This should not happen, but - depending on your E-Mail programme, provider and security settings - it does happen from time to time. If you have not received a confirmation, please contact us by phone or E-Mail.
Yes, the lower scale price applies to the same item even if you choose different colours. For technical software reasons, the prices cannot be displayed correctly in the shopping basket and in the automatic confirmation E-Mail if you choose different colours from the same item. However, it will be correct on the invoice.
No, there is neither a minimum nor a maximum order value.
You may return the ordered products to us within 20 days, provided the goods are unused, undamaged and in mint condition (including all accessories and in their original packaging).
Exception: Media (books, DVD's, CD's), cosmetics and food will not be taken back under any circumstances. You can find more detailed information on returning/exchanging goods in our GTC's.
- Please send the goods to the following address: Yoga Costa GmbH, Aathalstrasse 84, 8610 Uster
- We will only accept returns if they have sufficient postage.
- Please enclose a copy of the delivery note or invoice.
Thank you for taking note of these points when returning items.
Shipping Informations
Delivery and delivery time
The customer places an order with us by sending the order. Yoga Costa accepts the order by dispatching the goods. You will automatically receive a confirmation of receipt after sending the order to the E-Mail address provided. Deliveries are made to the delivery address specified by the customer. Orders will be dispatched on the same day or the next working day, depending on the time of receipt. If the order contains books, CD’s or DVD’s that still have to be ordered by us, dispatch will be delayed by 2 - 6 days. Delivery is by Swiss Post. As a rule, the customer can assume that the goods will arrive at his home within 1 - 3 working days. If an item is not in stock, delivery times of up to 14 days may occur. If a product is generally no longer available, we reserve the right not to deliver the product due to unavailability. We will inform you about it immediately.
Collection
You can also collect your order directly from our warehouse in Uster. Select the option "Collection in Uster" during the order process when selecting the shipping method and you will not be charged any shipping costs. We will inform you by E-Mail when your order is ready for collection.
Shipping costs
The shipping costs are calculated automatically when you place your order. They are made up of the basic costs for the packaging material (CHF 1.80) and the postage costs of the Swiss Post. For orders that we can send in letter format, the shipping costs are CHF 3.90 (Economy) and CHF 4.90 (Priority) within Switzerland.
Orders with a value of more than CHF 150.00 are delivered free of charge by Economy Post within Switzerland. If you choose Priority Post, we will charge the difference to the cost of Economy Post shipping.
You can also view the shipping costs in the shopping basket.
Payment Informations
Credit Cards (Visa, Mastercard, ApplePay, GooglePay)
Further Online Payments (Twint, PostCard, Post E-Finance, SAMSUNG-Pay)
Cash Payment on Pickup
Advance Payment or Invoice
Account for bank transfers:
Swift: POFICHBEXXX
Swift-address: Swiss Post, Post Finance, 3002 Bern
BLZ: 9000
IBAN: CH08 0900 0000 8534 8389 3
Account No.: 85-348389-3
Account holder: Yoga Costa GmbH